My situation was a bag which was overweight. 1 girl held stating I could only acquire 50 lbs, even when I instructed her I was joyful to pay overage charges. This other woman was not too helpful. Even so, Nina Kong went definitely from her way to help me… contacting for data, wanting factors up…she even helped me shift the bag to a secure locale while I went as a result of it to discover if I could rearrange and pull some pounds out.
I've tried out, without having good results to achieve your buyer service department. I misinterpret the flight time to your flight 3530 and wish to change it. I tried contacting inside of five minutes of booking this flight but have had no response.
the AA particular person at the AA terminal for being very snide, when in actual fact I had carried out everything in my Manage to obtain to the aircraft in the timely fashion.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to many trouble to uncover me An additional flight also to reroute my baggage. Gary was pleasant and helpful and tranquil, and I actually appreciated how really hard he labored to help me.
I had been on maintain for approximately forty minutes, with common ‘updates’ from the supervisor named Tony…who was speaking to some unidentified department to examine on the second, lacking voucher….when…Certainly,, I was Reduce off! I referred to as again…only to be instructed the hold out might be eighteen-twenty five minutes. I’m nonetheless ready on this call back. This trip is the excursion of the life time for my husband, a wounded veteran and cancer survivor.
after a delayed flight from Detroit since there wasn’t a working PA program( which we have been instructed was FAA required). We reloaded on exactly the same airplane and flew to Dallas about two hrs afterwards. ( the flight attendants had to stroll the ailes to speak). our flight was to leave at 600am. we eventually still left at 1145am. On arriving in Dallas we had been rushed to our upcoming gate for Denver. Upon arriving in Denver late afternoon, we experienced no luggage. We were being informed It might be on among the following 3 flights from Dallas.
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I used to be overcharged for a 3rd piece of luggage on an international journey United states of america to Uruguay. I have experimented with utilizing the website email to test to obtain a refund; no response.
To date you've made us eliminate 24 hours of our family vacation We work flat out for time off perform and of the days he has a good point have triggered us achieving our vacation spot A single Total Working day Later. Not a content consumer and can unfold the word.
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Hello American Airlines, I don’t Believe it really is nutritious to carry it in: So I had the worst experience ever, flying this time throughout my trip to The big apple on 1169 flight DFW LGA five/8/sixteen. First of all, I'd seat 22A or some thing, and all of a sudden I'm despatched down to the bottom of the airplane to seat 30. I don’t know the number of visits the plane experienced accumulated, but I should explained which i couldn't do anything but look forward to the vacation to end to vomite (the odor was Awful) couldn't take in, as well as slumber in the least- And that i was not the one one particular struggling from that. Plus, I understand that you experienced new teaching flight attendants on board, but was also the pilot?
My American Good friend bought tickets on my behalf but I've received no information and facts from you. I haven’t received any “quantity†from you — how am I suppose to pick up my ticket at Narita airport?
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I just bought off the telephone with Connie Sanders from the DFW Office environment. I questioned for her name since she was so kind and helpful to us. I've hardly ever encountered an individual so helpful and caring. If all of your Reps may be like her you might have a great airline.